Brief history: Donald Norman, an American researcher, wrote the book User-centered Design. He is considered the founding father of User Experience Design. 

Famous quote - 
"Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone."

User-centered design (UCD) is human-centered design.




As a user experience designer, human-centered or user-centered design (UCD) process is the process I use. 
Why is it necessary in the health care industry?

According to the U.S. National Library of Medicine the health care industry needs UCD (user-centered design) process model to guide innovative digital development.

"Design thinking and human-centered design approaches have become increasingly common in health care literature, particularly in relation to health information technology (HIT), as a pathway toward the development of usable, diffusible tools and processes. There is a need in academic medical centers tasked with digital innovation for a comprehensive process model to guide development that incorporates current industry trends, including design thinking and lean and agile approaches to digital development." - U.S. National Library of Medicine


How I used UCD for You've Got Game!

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