Brief history: Donald Norman, an American researcher, wrote the book User-centered Design. He is considered the founding father of User Experience Design.
Famous quote -
"Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone."
User-centered design (UCD) is human-centered design.
As a user experience designer, human-centered or user-centered design (UCD) process is the process I use.
Why is it necessary in the health care industry?
According to the U.S. National Library of Medicine the health care industry needs UCD (user-centered design) process model to guide innovative digital development.
"Design thinking and human-centered design approaches have become increasingly common in health care literature, particularly in relation to health information technology (HIT), as a pathway toward the development of usable, diffusible tools and processes. There is a need in academic medical centers tasked with digital innovation for a comprehensive process model to guide development that incorporates current industry trends, including design thinking and lean and agile approaches to digital development." - U.S. National Library of Medicine
How I used UCD for You've Got Game!